Upskilling and Reskilling: Two Sides of the L&D Coin

ICOG - 12-May-2022

Upskilling and reskilling are currently two of the top buzzwords in learning and development. But why is that? According to Gartner’s Top HR Priorities Report, building critical skills and competencies was named as HR’s top priority for 2022. And two main strategies to build skills are upskilling and reskilling.


Definitions of Upskilling and Reskilling

Upskilling and reskilling are very different concepts. And in today's workforce, it's important to know the difference so that you can effectively accomplish both. But first, let's define each term. 

What is Upskilling?

Upskilling and reskilling are about building and improving job-related capabilities. However, upskilling refers to a worker learning a new skill that is related to their current position. For example, if you're a graphic designer, upskilling might mean learning a new design program to expand upon your existing skill set. This type of L&D leads to an increase in specialized workers for your organization.

What is Reskilling?

Reskilling refers to a worker acquiring new skills that can be applied to a different position. For instance, you may have an employee whose dream job is to be an accountant, but they are currently working in sales. They would need to embark in L&D programs that will help them reskill to move into that desired field. An increase in reskilling at your organization can lead to a more flexible and versatile workforce.


Why Do the Differences Between Upskilling and Reskilling Matter?

The effects of upskilling and reskilling are very different. As we mentioned, upskilling can help your current employees achieve upward mobility within your organization, while reskilling would see them moving to another department. However, if the right career opportunities aren't available within your organization, upskilling and reskilling could lead to your employee becoming an asset for your competitors.

This is why it’s important to be aware of your employees' career goals. And to invest in providing avenues for internal mobility through upskilling and reskilling. With the right learning and development program in place, your organization will have greater chances to...


  • Provide opportunities for internal mobility
  • Increase employee retention
  • Develop an agile L&D approach
  • Improve succession planning

The easiest way to ensure your organization is taking advantage of these benefits is to implement an innovative learning experience platform. This unique L&D software gives you the ability to provide each employee with a personalized learning experience and measure their upskilling and reskilling efforts. Not only can you track their journey, but you can also measure your L&D ROI. This allows you to demonstrate the overall impact this program is having on your organization.


How Upskilling and Reskilling Influence Future Learning Experience Platforms 

The future of learning and development is based on the idea that it needs to occur at all times. The old ways of career development are no longer applicable. With new roles emerging every day and new technologies being developed, it is important for professionals to keep up with their skills and knowledge. This can only happen if your employees have access to the L&D resources needed to stay relevant year after year.

Technologies such as artificial intelligence (AI) and virtual reality (VR) are transforming the way we learn. They’re making it easier than ever to upskill and reskill. ICOG is the perfect example of a learning experience platform that uses the power of AI to provide lifelong learning opportunities. This innovative platform ensures your employees can constantly upskill and reskill while engaging in personalized learning.

In this process of L&D, the differences between upskilling and reskilling influence employee learning in every way - from the content available to learners, to the way learning courses are structured, and how organization's measure L&D success.

Finding the Right LXP Partner For Your Organization

With ICOG’s visual dashboards, it’s easy to view the skill gaps that exist between a current role and an aspired role, regardless of whether it’s an upward or lateral movement in the organization. This allows employees to create a purposeful skilling journey that clearly charts their progress towards their desired career. Furthermore, your organization develops talent in a way that’s more agile and responsive to the evolving requirements of the future of work.

Contact us today to learn how ICOG's learning experience platform can be used to upskill and reskill your workforce.


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